Accessibility

This site is run by Ealing Council. We want as many people as possible to be able to use this site.

Make your device easier to use

AbilityNet has advice on making your device easier to use if you have a disability or impairment. This includes how to:

  • make text larger
  • magnify the screen
  • change fonts and colours
  • make your mouse pointer easier to use
  • use your keyboard instead of a mouse
  • make your device talk to you

How accessible this website is

We know some parts of this site are not fully accessible at the moment. For example:

  • you cannot skip to the main content when using a screen reader
  • some of the headings are missing text or not nested properly
  • most of the documents are not fully accessible to screen reader software
  • some image links is missing alternate text

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email: webmaster@ealing.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Ealing Council is committed to making this site accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances.

Non-accessible content

The content listed below is non-accessible. We will work on fixing them as soon as we can.

  • you cannot skip to the main content when using a screen reader
  • Some of the headings are missing text
  • Colour contrast is insufficient
  • some image links is missing alternate text

Navigation and accessing information

There is no option to skip repeated content on our pages. This fails WCAG 2.1 success criterion 2.4.1 (bypass blocks).

Headings

Some headings are missing text. This fails WCAG 2.1 success criterion 1.3.1 (Info and relationships).

Colour contrast

The colour contrast is insufficient. This fails WCAG 2.1 success criterion 1.4.3 (Contrast Minimum).

Images

Some image links are missing alternate text. This fails WCAG 2.1 success criterion 2.4.4 (Link Purpose in context)

  • When we publish new content we will make sure our use of images meets accessibility standards.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix documents published before 23 September 2018 if they’re not essential to providing our services.

Preparation of this accessibility statement

This statement was prepared on 23 September 2020.

This website was last tested in August 2020 by Ealing Council. We used automated software Siteimprove.